CAREERS

Behavioral Scientist

Part-time/contract: 10-15 hrs/week

Location: San Francisco, or remote options available

Salary: We invest in first-rate people and pay top-of-market salaries for most positions, factoring in experience and talent.

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You be a good fit if you:

  • Have a desire to understand processes as well as people and their behaviors, attitudes, and motivations
  • Have a passion for empirical behavioral research
  • Have experience and interest in doing applied work with clients outside the laboratory
  • Want to combine qualitative and quantitative methods to identify actionable insights and scalable solutions
  • Want to collaborate with other researchers, designers, copywriters, marketers, PMs
  • Are deadline driven, organized, and able to manage multiple projects at a given time
  • Are looking to work in an adaptable, flexible, and empathetic environment

Your day to day:

Every day is different depending on the project and objectives, but you can expect to support and lead projects through:

  • Client Discovery: evaluating data, understanding target metrics, differentiating between product knowledge, intuition, and assumption.
  • Research: gathering, analyzing, and communicating scientific research.
  • Ideation: generating solutions for client challenges based on scientific literature and through participating in team brainstorm and prototyping sessions.
  • Experimentation: supporting the design and building of both large and small scale randomized control experiments of rigorous quality.

Requirements & Qualifications:

  • Graduate degree with a focus on Behavioral Science, Psychology, Research Methods, Economics, Human-computer Interaction (HCI), or similar
  • 2-5 years experience with qualitative AND/OR quantitative research techniques such as
    • Survey and experimental design with tools such as Qualtrics or Usertesting.com
    • Statistical analysis tools such as R, Python, or SQL
    • 1:1 interviews
    • Observational research
    • Experience eliciting insights from design, behavioral, and/or market research to inform product or process decisions
    • Experience applying behavioral science in a marketing context is a big plus
    • Experience working in cross-functional teams is a plus

What we need:

If this sounds like a good fit to you, please submit your resume and a brief cover letter.

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So, that’s you... Now what about us?

Next Step is a Behavioral Marketing Agency with offices in San Francisco and Boston. Instead of the traditional Mad Men way of marketing— equal parts instinct, gin, and siloed surveys— we’ve got a research-based model, run by a healthy mix of behavioral economists, strategists and creatives. Our team develops custom research, messaging, websites, and demand gen campaigns that help companies connect with and motivate their users.

Our client base is diverse and includes rapidly scaling tech startups like Credit Karma and GitHub as well as established institutions like the United Nations and Stanford University.

We’re fascinated by human behavior. With every project, we hold ourselves accountable for the welfare of our clients, our team, and society at large. Learn more about our pledge to donate to $1,000,000 to social impact causes by 2025.

Check out our Huffington Post article on how we leverage Behavioral Science to compensate & retain key employees.

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Appendix

  • Have an effective verbal and written communication style to distill complex research problems into understandable, compelling, and actionable insights
  • Are a self-starter - you don’t wait for orders and identify what we need to learn and find the answers
  • Are both creative and analytical and understand the value of balancing qualitative with quantitative research
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