CAREERS

Project Coordinator

Type: Full-time

Location: Fully Remote, must be in U.S. time zone

Compensation & Benefits: We invest in first-rate people and pay top-of-market salaries for most positions, factoring in experience and talent. Professional development & excellent benefits for employees.

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At Next Step, you’ll be a part of a fast-growing, behavioral design agency. If "Fast Paced" is your middle name, you will excel in this exciting position. Your proven ability to think on your feet by prioritizing and delivering ongoing projects in a timely manner will make you the ideal person for this role. Your work will be recognized and respected by our president, our team and our clients.

As our new Project Coordinator you'll have a myriad of unique responsibilities, including:

  • Project Coordination: Coordinating and managing some of our ongoing marketing retainer accounts. Assisting our team of project and account managers, designers, developers, and copywriters in creating cutting edge websites, marketing campaigns, and more. Liaising directly with our clients, sharing status updates, timelines, collecting feedback, etc.
  • Operations: Running the day to day operations of the agency, supporting with implementing new systems, onboarding new team members, booking travel and more.
  • Culture: Coordinating birthday surprises, quarterly celebrations, team lunches and offsite events.
  • Accounting: Generating invoices, receiving payments, following up on late payments, paying bills. Ideally you have some experience with QuickBooks accounting software.


As our ideal candidate, you have a degree in marketing or related field and at least 2 years administrative or marketing experience. You're looking to grow rapidly in your career and you have:

  • Excellent communication skills (both orally and written). You can independently draft widely disseminated documents and are confident in dealing with clients’ in-person and over the phone.
  • Ability to work independently. You are self-motivated and self-directed. You love to cross tasks off the list, make things happen and move on to the next project.
  • Positive and proactive attitude. You don’t wait to be told what to do; you are always one step ahead of your manager and your smile is infectious.
  • You are extremely customer service oriented; you remember clients’ names, preferences and more.
  • Extremely organized with excellent follow through. You thrive in fast-paced environments.
  • Strong Computer Skills: Google Suite, Salesforce, Asana, Quickbooks, and Internet Research.
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So, that’s you... Now what about us?

Next Step is a Behavioral Design Agency, run by a healthy mix of behavioral economists, strategists and creatives. We develop custom research, marketing & product experiences that help companies connect with and motivate their users. Our expertise is the application of Behavioral Science to drive marketing strategy and campaigns aligned with how people make decisions. We call it the “Science of Design”. Our Behavioral Science researchers give clients insights to their customers’ hidden decision-making processes. We rely on data, not instinct and jingles. Our team has spoken alongside top Behavioral Science researchers and marketers from world-class organizations like Ogilvy, Airbnb and Uber. Our work is regularly featured in Forbes, INC., and Huffington Post.

Our client base is diverse and includes rapidly scaling fintech companies like Credit Karma and Bill as well as established institutions like the United Nations, AAA and Stanford University. We’re fascinated by human behavior. With every project, we hold ourselves accountable for the welfare of our clients, our team, and society at large. Learn more about our pledge to donate $1,000,000 to social impact causes by 2025. Check out our Huffington Post article on how we leverage Behavioral Science to compensate & retain key employees.

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