CAREERS

Research Project Manager

Type: Part-time / Contract

Location: Fully Remote, must be in U.S. time zone

Compensation & Benefits: We invest in first-rate people and pay top-of-market salaries for most positions, factoring in experience and talent. Professional development & excellent benefits for employees.

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At Next Step, you will be a part of a team that is developing custom research, marketing & product experiences that help companies connect with and motivate their users.

As our Research Project Manager, you will oversee the day-to-day operations of our research projects and serve as primary liaison between our team and our clients for multiple large-scale research and advisory projects at a given time. This position entails managing the development and execution of study designs, data collection and analysis, and managing relationships with organizational partners and third party vendors. Some of the projects you will be working on may include solving problems such as: improving the financial well-being of millions of Americans, increasing access to affordable housing for low-income families. The Research Project Manager is expected to bring sophisticated research and communication skills, subject matter expertise, ongoing curiosity, and a collaborative attitude. You will be reporting to our Chief Behavioral Scientist, who has a decade of applied Behavioral Science experience and has worked closely with Dan Ariely.

Your day to day:

Every day is different depending on the project and objectives, but you can expect to support and lead projects through:

  • Client Discovery: Evaluate data, understand target metrics, differentiate between product knowledge, intuition, and assumption. Work with senior executives and internal stakeholders to map client research needs against deliverables for our team to complete.
  • Research & Ideation: Gather and analyze scientific research. Generate solutions for client challenges based on scientific literature and through participating in team brainstorm and prototyping sessions.
  • Experimentation: Support the design and building of both large and small scale randomized control experiments of rigorous quality.
  • Communication: Cogently present research findings to senior executives in oral and written formats.
  • Relationship Building: Cultivate, leverage and maintain strong relationships with clients, partners, and internal team.
  • Organization: Plan, manage, and execute external and internal engagements independently from start to finish with limited supervision.

You should have:

  • Degree with a focus on Behavioral Science, Psychology, Research Methods, Economics, Human-computer Interaction (HCI), or similar
  • 3-6 years’ previous experience managing large-scale research and consulting projects
  • Experience eliciting insights from design, behavioral, and/or market research to inform product or process decisions
  • Proven ability to manage multiple projects and stakeholders, proactively solve problems and meet deadlines
  • Excellent communication skills (listening, negotiating, writing and presenting)
  • 2-5 years experience with quantitative research techniques such as
    • Statistical analysis tools such as R, Python, or SQL
    • Survey and experimental design with tools such as Qualtrics or Usertesting.com
    • Qualitative research methods: 1:1 interviews, observational research etc.
  • Experience with the following, a plus, but not required:
    • Applying Behavioral Science in a marketing context is a big plus
    • Working in cross-functional teams

What we need:

If this sounds like a good fit to you, please submit your resume and a brief cover letter.

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So, that’s you... Now what about us?

Next Step is a Behavioral Design Agency, run by a healthy mix of behavioral economists, strategists and creatives. We develop custom research, marketing & product experiences that help companies connect with and motivate their users. Our expertise is the application of Behavioral Science to drive marketing strategy and campaigns aligned with how people make decisions. We call it the “Science of Design”. Our Behavioral Science researchers give clients insights to their customers’ hidden decision-making processes. We rely on data, not instinct and jingles. Our team has spoken alongside top Behavioral Science researchers and marketers from world-class organizations like Ogilvy, Airbnb and Uber. Our work is regularly featured in Forbes, INC., and Huffington Post.

Our client base is diverse and includes rapidly scaling fintech companies like Credit Karma and Bill as well as established institutions like the United Nations, AAA and Stanford University. We’re fascinated by human behavior. With every project, we hold ourselves accountable for the welfare of our clients, our team, and society at large. Learn more about our pledge to donate $1,000,000 to social impact causes by 2025. Check out our Huffington Post article on how we leverage Behavioral Science to compensate & retain key employees.

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